6/16/2023 0 Comments Wedding wire![]() ![]() Ready to plan yours? Wedding Planner by WeddingWire is the only (free!) wedding app you’ll ever need. Don't get involved with this company.We do weddings. Luckily I have an attorney on retainer but I feel horrible for all of the other people who have had to pay collections just for canceling their account, even when the contract was already up. Very disappointed, angry and unfortunately will have to get my attorney involved. ![]() ![]() I have seen over 1500 negative reviews of WeddingPro from just the pat 3 month alone. This company should not be in business and I hope other vendors will continue to post their negative experiences. I have been trying to cancel my account with them for days now and they are not helpful, they are threatening to involve collections even though my contract is expiring. My account manager LIED to me about pricing over the phone and is now not returning my emails or calls at all. The customer service is extremely rude and they do not care to help you, they will continue to just redirect you to your account manager. And I had paid for my listing to be shown at the top of the listings rotation! I’ve done my homework on everything else regarding my business! But I was quick to jump with signing up for this platform, thinking they were a honest company! But they are not! DO YOUR research on this company! Especially regarding how leads are populated and can be a huge waste of time! Because you’ll end up getting no response! Because most likely it was a mass lead interest sent to everyone! I don’t even want a refund! I just want this subscription canceled! Now I will have to pursue further actions to attempt to fix this situation! This has really put weight on my back as a new business owner! I hate that I ever trusted this company!ĭon't advertise with this company! I advertised with them for one year and have received ONLY spam messages. I can’t afford it, I had 0 Leads! No more that 4 views to my storefront at the time (which were my friends who went to check it out). She then told me that I do have that option to cancel! But again wouldn’t want to! Their calls are not recorded because I believe I was contacted from her cellphone! And was told I had to abide by the contract that was sent to me, that I was not asked to sign nor review! Nor even told about! It was attached to one of many emails they sent to me upon me signing up! Long story short I requested to cancel my subscription in less than a month after signing up. I told this woman that I was COMPLETELY NEW just started my business in February. I asked the representative who assisted me for my initial consultation would I have the option to cancel! Her exact response was “we never have anyone who wants to cancel” and then she proceeded to speak on the leads, turn over, and how hot of an area I live in for the particular service I was offering. DO NOT SIGN UP! I’m in tears just writing this!! This was one of my BIGGEST mistakes I made as a new business owner! I was lied to regarding my option to cancel services.
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